Junior King Suite
- 1 King-size bed
Hotel · Almaty · Almaty City
Novotel Almaty City Center
A 4-star stay on Dostyk Avenue, a 10-minute walk from the Monument to Abai Qunanbaiuli, with an indoor pool, spa, and breakfast that guests repeatedly praise.
- Heated indoor pool and wellness centre
- Free on-site parking
- 24-hour reception and room service
8.5
Great
1279 reviews
Booking.com 8.5 · 1279 reviews
About
Novotel Almaty City Center
Novotel Almaty City Center is a 4-star hotel on Dostyk Avenue, a 10-minute walk from the Monument to Abai Qunanbaiuli. The property has a heated indoor pool, a fitness area, and a full-service spa with massages, facials, and body treatments.
Rooms are soundproofed and come with air conditioning, a mini-bar, tea and coffee facilities, and flat-screen TVs. Suites add mountain views and a coffee machine. The hotel also has a restaurant, snack bar, and lounge, plus a business centre and meeting rooms.
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Frequent praise for a varied, freshly cooked breakfast — Guests called the breakfast 'fabulous' and 'really great,' noting eggs made to order and daily variety with fresh fruits and juices.
- Excellent location near Kok Tobe and public transport — A minute's walk to the Kok Tobe cable car, close to the subway, restaurants, bars, and a mall. Ideal for sightseeing.
- Great service and accommodating staff — Guests repeatedly mention polite, helpful staff, including an easy early check-in after a long flight.
- Wellness facilities: indoor pool and spa — The indoor swimming pool with sun loungers, plus massages and treatments, impressed one guest enough to highlight it.
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Worth weighing
3 to weigh- Breakfast and service receive higher marks than the rooms — Rooms scored 8.4 while Service scored 8.6 and Staff 8.7. One guest called the room 'nice' but lower ratings on Value (8.3) suggest room quality may not match the overall experience.
- Check-in only starts at 15:00 — If you arrive earlier, you may need to wait or use luggage storage. The 24-hour reception helps, but the official window is 15:00–23:59.
- Location may involve a hill walk — One guest noted the hotel is a short walk up the hill to a shopping mall. If you have limited mobility, the terrain could be a factor.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Family Twin Room
- 2 Single beds
Junior Suite
- 1 King-size bed
- Mountain view
- Shower
- Non-smoking
- Coffee machine
Superior King Suite
- 1 King-size bed and 1 Sofa bed,1 King-size bed
- Mountain view
- Shower
- Non-smoking
- Coffee machine
Superior Double Room
- 1 Double bed,1 King-size bed
- Shower
- Non-smoking
- Coffee machine
- Heating
Standard Double Room
- 1 Queen-size bed,2 Single beds,1 King-size bed
- Shower
- Non-smoking
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Snack bar
- Bar / Lounge area
- Coffee shop
- In-room breakfast
- Special diet menus
- Packed lunches
- Children's menu
- Happy hour
Wellness & Leisure
- Indoor swimming pool
- Sun loungers
- Spa & wellness centre
- Massages (back, head, full body, foot)
- Facials
- Body scrubs
- Body wraps
- Manicure
- Pedicure
- Make-up services
- Fitness centre
Services & Facilities
- 24-hour reception
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Luggage storage
- Car hire
- Paid shuttle service
- Business centre
- Meeting/banquet facilities
- Fax/photocopying
- Safe deposit box
- Key card access
- 24-hour security
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- Soundproofed rooms
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 1,279 reviews
Booking.com · 8.5 · 1279 reviews
8.5Verified guest“The room was clean and spacious with a nice walk-in shower. Breakfast offered a variety of fresh fruits and juices. Perfect location, just a minute's walk to Kok Tobe for great views.”
8.5Verified guest“We were offered particularly nice breakfasts with eggs made to order. Excellent location, so close to the subway and many restaurants and bars.”
8.5Verified guest“The staff are excellent.”
8.5Verified guest“I loved the spa and wellness centre. The massage was divine, and I couldn't get enough of the indoor pool with sun loungers for ultimate relaxation. The room had a lovely view.”
8.5Verified guest“Well-equipped and nicely designed accommodation, with a good setting next to Almaty during the latest riots. Comfortable bed in the standard queen room, plus a mini-bar fridge, kettle, and air conditioning.”
8.5Verified guest“This is a hip, new, clean hotel with spacious rooms. Staff are polite and courteous, an asset to the place. Location is marvellous, near a Starbucks and key sights, right at the Kok-Tobe Cable Car. Wide range of meals, the food is different. Thank you for an excellent stay – totally recommend.”
04 — Location
Getting around Almaty
The property sits in Almaty.
Kok Tobe: A 1-minute walk to the cable car station, offering panoramic views over Almaty.
Monument to Abai Qunanbaiuli: A 10-minute walk from the hotel, this monument honours the Kazakh poet and philosopher.
Public Transport: Close to the subway and numerous bus routes, making it easy to explore the city.
Dostyk Avenue: The hotel sits on one of Almaty's main avenues, lined with cafes, restaurants, and shops.
Dostyk Avenue 104 A, Almaty, Almaty City, A25D5Y3, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 190 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59. Check-out is by 12:00. The 24-hour reception can assist with late arrivals.
Is parking available?
Yes, free parking is available on site.
Are pets allowed?
Yes, pets are allowed at the hotel.
Does the hotel have a pool?
Yes, there is an indoor swimming pool with sun loungers, part of the spa and wellness centre.
Is breakfast included in the room rate?
Breakfast is served at the hotel, but the input does not specify whether it is included. Many guests praised the breakfast for its variety and made-to-order eggs.
The bottom line
For a central Almaty base, this Novotel delivers on comfort and service. The breakfast and location are consistent highlights, while the pool and spa add a layer of relaxation. Soundproofed rooms and a flexible 24-hour front desk make it a reliable stay.
8.5Based on 1,279 guest reviews and an 8.5 rating.
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